Senior Insurance News

University employees’ health insurance costs on the rise

Braxton Tulin - Monday, June 20, 2011

Do You Know All About The Changes in Date Correction?

Braxton Tulin - Monday, June 13, 2011
ATTESTATION OF ERROR – IMPORTANT UPDATE

The UnitedHealthcare regulatory department has reviewed CMS guidelines which prevent post-effective date corrections based on agent and/or consumer errors.  As you are aware, it is the responsibility of the plan to follow CMS policies or risk non-compliance.  For all identified agent selection and/or consumer selection errors, the following will apply:
 
MA/MAPD:
  • If the error is identified after the proposed effective date, a new application will be required, for the next available effective date, using current election eligibility.
  • If the error is identified prior to the proposed effective date:
    • Plan Selection Error - requires a new application, for the next available effective date, using current election eligibility.
    • Non-plan selection error - agent may submit an application change request form (copy attached) prior to the proposed effective date of the original application.
PDP:
  • No corrections can be made before or after the proposed effective date.  All identified errors require a new application, for the next available effective date, using current election eligibility.
NOTE:  These restrictions DO NOT apply to plan processing/plan data entry errors (including eModel).  If the paper application shows an originalselection that was entered incorrectly, we can still request correction.  
 
REGARDING PREVIOUSLY SUBMITTED REQUESTS:
 
  • Corrections which have been previously made and approved by CMS via retroactive processing request (RPR) will remain corrected.
  • Corrections which have been previously made, but have not yet been approved by CMS via RPR, MAY or MAY NOT be approved, and may be changed back to the original selections (matching the original error).

Why We Must End Medicare ‘As We Know It’

Braxton Tulin - Monday, June 06, 2011

Almost everyone agrees that America’s health-care system has the incentives all wrong. Under the fee-for-service system, doctors and hospitals get paid for doing more, even if added tests, operations and procedures have little chance of improving patients’ health. So what happens when someone proposes that we alter the incentives to reward better care, not more care? Well, Rep. Paul Ryan and Republicans found out. No surprise: Democrats slammed them for “ending Medicare as we know it.”

This predictably partisan reaction — preying upon the anxieties of retirees — must depress anyone who cares about the country’s future. It is only a slight exaggeration to say that unless we end Medicare “as we know it,” America “as we know it” will end. Spiraling health spending is the crux of our federal budget problem. In 1965 — the year Congress created Medicare and Medicaid — health spending was 2.6 percent of the budget. In 2010, it was 26.5 percent. The Obama administration estimates it will be 30.3 percent in 2016. By contrast, defense spending is about 20 percent; scientific research and development is 4 percent.

Uncontrolled health spending isn’t simply crowding out other government programs; it’s also dampening overall living standards. Health economists Michael Chernew, Richard Hirth and David Cutler recently reported that higher health costs consumed 35.7 percent of the increase in per capita income from 1999 to 2007. They also project, that under reasonable assumptions, it could absorb half or more of the gain between now and 2083.

Ryan proposes to change that. Beginning in 2022, new (not existing) Medicare beneficiaries would receive a voucher, valued initially at about $8,000. The theory is simple. Suddenly empowered, Medicare beneficiaries would shop for lowest-cost, highest-quality insurance plans providing a required package of benefits. The health-care delivery system would be forced to restructure by reducing costs and improving quality. Doctors, hospitals and clinics would form networks; there would be more “coordination” of care, helped by more investment in information technology; better use of deductibles and co-payments would reduce unnecessary trips to doctors’ offices or clinics.

It’s shock therapy. Would it work? No one knows, but two things are clear.

First, as Medicare goes, so goes the entire health-care system. Medicare is the nation’s largest insurance program, with 48 million recipients and spending last year of $520 billion. About 75 percent of beneficiaries have fee-for-service coverage. If Medicare remains largely fee-for-service, the rest of the system will, too.

Second, few doubt that today’s health-care system has much waste: medical care that does no good; high overhead costs. In a paper, Cutler documented some evidence. In one survey, 20 percent of patients reported that doctors repeated tests because records were unavailable; the health-care sector has twice as many clerical workers as nurses and nine times as many as doctors; care of patients with chronic conditions is often slapdash, so that, for example, only 43 percent of diabetics receive recommended treatment.

Fee-for-service is open-ended reimbursement; the government’s main tool to control Medicare’s costs is to hold down reimbursement rates. Doctors and hospitals respond by ordering more services to offset the rate limits. For all its flaws, say Ryan’s critics, this system beats his. Indeed, the Congressional Budget Office has estimated that in 2022, Ryan’s plan would be more than a third costlier than the status quo, because Medicare’s size makes it more effective at restraining reimbursement rates.

If the CBO is correct, Ryan’s plan fails; beneficiaries’ out-of-pocket costs would roughly double to cover the added expense. But the CBO may be wrong. When a voucher system was adopted for Medicare’s new drug benefit, the CBO overestimated its costs by a third; the Centers for Medicare and Medicaid Services’ overestimate was 42 percent. When fundamental changes are made to a program, the green-eyeshade types can’t easily predict the results. Moreover, as health expert James Capretta notes, “managed care” plans in the Medicare Advantage program in 2010 did not have higher costs than Medicare’s fee-for-service for similar coverage.

Under Ryan’s plan, incentives would shift. Medicare would no longer be an open ATM; the vouchers would limit total spending. Providers would face pressures to do more with less; there would certainly be charges that essential care was being denied. The Obama administration argues that better results can be achieved by modifying incentives within the existing system. Perhaps. But history suggests skepticism. Presidents since Jimmy Carter have made proposals to control spending, with meager results. From 1970 to 2008, Medicare spending per beneficiary increased an average of 9 percent annually.

It’s Ryan’s radicalism vs. President Obama’s tinkering. Which is realistic and which is wishful thinking? This important debate should rise above cheap political rhetoric. Burdened by runaway spending, Medicare “as we know it” is going to end. The only questions are when and on whose terms.

Assisted Living Technology to Grow Rapidly

Braxton Tulin - Monday, May 30, 2011

By AARP Global Network 

As the populations of Europe and the United States age, more and more seniors will require enhanced care. As a way to strategically plan for these baby boomers, many companies are investing in assisted living technologies.

One new report conducted by Frost & Sullivan has found that devices aimed at helping older adults live safely at home or in retirement facilities earned revenues of approximately $154.92 million in 2009, a number that will likely rise to $525.58 by the end of 2015.

"A rapidly expanding elderly population in Europe is driving the need for continuous care, with mitigating this challenge featuring high on the agenda of governments in several European countries," said research analyst C.K. Somsainathan. "Governments are keen to address the needs of the elderly and provide the right social care to reduce the healthcare costs involved. Such trends are spurring the development of the market for assisted living technologies."

While governments are eager to invest in solutions that can help them accommodate the demands of aging baby boomers, recent budget cuts and the high price of initial installation have discouraged development.

The report suggests that businesses need to focus on raising awareness of the viability of assisted living devices and may also want to customize them so that they can better appeal to individual consumers. Another obstacle companies marketing these products to baby boomers have to overcome is concerns that a patient's sensitive health information could be put at risk by the technology.

Somsainathan stated that companies developing these devices should try to make them as user-friendly as possible while striving to make them secure.

Home medical alert systems are also expected to see unprecedented growth in the United States. The National Clearinghouse for Long-Term Care Information expects that 70 percent of American baby boomers will require long-term care technology during their retirement, according to TCPalm.com.

One product that Frost & Sullivan has recently recognized as a new solution for assisted living needs is BeClose, which received the 2010 North American Technology Innovation of the Year Award for personal emergency response systems (PERS).

BeClose offers an installation package of peripheral sensors, a base station and a website for online health monitoring. Each device can be customized so that it can meet the changing needs of a senior.

"With the [senior] demographic continuing to grow, elderly care and 'aging independently' are at the core of the current healthcare crisis," research analyst industry manager Zachary Bujnoch said. "This is where solutions like the BeClose system will play a crucial role."

UnitedHealthcare threatens to pull out of state if insurance law changes

Braxton Tulin - Friday, May 27, 2011

Utah’s latest attempt to curb soaring health care costs may have the unwanted effect of reducing competition among health insurers.

Insurance broker and Taylorsville Republican Rep. Jim Dunnigan has revived a vetoed bill that would grant health insurance companies greater flexibility in pricing their plans for small employers. The bill would allow insurance companies to extend discounts to young workers and single parents with one child, while hiking premiums for older workers and larger families.

It was unanimously endorsed last week by the Business and Labor Interim Committee and is expected to surface in a special legislative session on June 15, said Dunnigan, who expects little opposition. “I think we’ve addressed everyone’s concerns,” he said.

Everyone, that is, except the country’s largest health insurer, UnitedHealthcare, which has threatened to pull out of Utah’s small-group market if the bill passes. The company initially denied any threatened exodus through spokeswoman Cheryl Randolph. But at an Utah Insurance Department board meeting on Tuesday, a United representative said the programming costs of adding a special pricing category for single, one-child parents may leave the company with no choice but to bow out.

United is working with Dunnigan to keep coverage affordable for small businesses and is committed to the small-group market in Utah, Randolph added in a later statement.

Under current law, insurers charge a parent with one child the same premium as a parent with two or more kids.

Dunnigan said he is negotiating with United and is confident he will find a solution. “If they pull out of the market, it will be for another reason,” he said.

United and other big national carriers have fought to grab a bigger share of the Utah market, where Selecthealth and Regence BlueCross BlueShield claim 60 percent of all privately insured residents.

How to Talk to Potential Clients at Social Events

Braxton Tulin - Friday, May 13, 2011
  • There are many social situations everyday that give us an opportunity to interact with others and spread the word about our business.  If you treat every social event as the chance to meet new people and turn them into potential clients, you can exponentially grow your business.  If you show someone you can offer them a valuable service while still interacting in a fun social environment, you can engage people in business in a non-threatening way.  

    1.  First, of course introduce yourself. If you are not introduced by a mutual acquaintance, take the initiative and say hello when the opportunity arises, such as when the individual is alone or getting another beverage.  

  • 2.  Don't start off with what you do.  Chat about something on neutral ground like the event, the food, the weather, or local events. Most people do not like being "sold" to during a social event. Do not make the potential client feel like you want something from him.
  • 3.  Ensure the potential client gets your information, without hard-selling yourself or making a direct sales pitch.  
  • 4.  Interject what you do and where you work comfortably during the conversation if you can. At that time, it may be appropriate to provide your business card, but make sure you have offered them valuable information first or a good reason to find out more about what you do.  
  • 5.  Ask the potential client for his or her business card if you think the conversation will be cut short for some reason.  You can reciprocate by offering your business card.
  • 6.  Contact the potential client after the event. It still may not be appropriate to hard-sell the potential client, so find a non-intimidating reason to contact the person, such as asking if the potential client would like to receive your newsletter or follow up on a topic that came up during your interaction at the event.  
  • 7.  Treat people how you would want to be treated.  Potential clients are real people, not dollar signs.  

    House Votes to Defund Health Exchanges

    Braxton Tulin - Thursday, May 05, 2011

    By Bill Kenealy

    House Republicans scored a symbolic victory against last year’s health care reform law on Tuesday, passing a bill that defunds one of the law’s central tenets by a margin of 238-183.

    H.R. 1213, “To repeal mandatory funding provided to States in the Patient Protection and Affordable Care Act to establish American Health Benefit Exchanges,” passed with unanimous Republican consent and five Democratic votes.

    As the name implies, the bill targets the automatic funding intended for the newly mandated insurance exchanges, but does not, however, repeal the requirement that each state establish such an exchange.

    "Repealing the fund will protect precious taxpayer resources at a time of record red ink," the bill’s sponsor, Rep. Fred Upton (R-Mich.), said on the House floor.

    Elsewhere, a consumer health organization called the legislation misguided.

    “House Republicans rhetorically exalt the private health insurance marketplace,” said Ron Pollack, executive director of Families USA. “They ironically, however, plan to defund the creation of such state marketplaces that would enable consumers and small businesses to choose the private health plans they want. This is a perfect example of how their politically motivated zeal to criticize the Affordable Care Act trumps even their long-stated principles.” 

     

    Over 60 Ways to generate new leads!

    Braxton Tulin - Thursday, May 05, 2011

    Need fresh ideas to increase client lead generation? Check out this list for ways to find and satisfy existing clients.

    There is an idea for everyone from Google Adwords to adding Zest to your media campaign.  Even putting a few of

    these ideas put into action can increase your network and boost sales, so what are you waiting for?  Choose a few

    things on the list and get started!


    *Adapted from Cyan Ta'eed

    Word of Mouth

    • Enlist your family and friends to spread the word about your services
    • Send out an E-mail to everyone in your address book, announcing what you do, where you are and what you can offer
    • Ask your satisfied clients for referrals
    • Offer free consultations to new referrals
    • Consider a referral fee or reward

    Love Your Clients

    • Get in touch with past and current clients when you have a new service to offer them
    • Get in touch with past and current clients when you have completed a flagship project
    • Start a newsletter
    • Take advantage of every outgoing email by using your email signature as a marketing tool
    • Send promotions for services with your invoices
    • Ask your clients to place a credit on your work in web, video or print
    • Make a calendar featuring your work for clients to put up in their offices to serve as a constant reminder
    • Make a poster for your client to hang up on their office wall

    Talk the Talk

    • Go to industry events – conferences, association meetings, seminars
    • Go to events in your client’s industry
    • Sponsor a client event
    • Join your local Chamber of Commerce and get involved
    • Socialize and always have your card ready
    • Do some pro-bono work for a charitable organization with industry links
    • Get involved in social groups you’re connected to (church, school, university)
    • Join an industry organization and get listed
    • Contact people you used to work with and ask them to send you any run-off work they might have
    • Offer to give a seminar to a local business group
    • Practice an elevator speech about what you do and have it ready to go wherever you are
    • Participate on online forums (using the forum signature line)
    • Comment on blogs to draw people back to your freelance site

    Promote Yourself

    • Get car signage
    • Get t-shirts made with your URL
    • Try location based Google Adwords
    • Advertise in a niche magazine or trade publication e.g. a magazine just for cafes
    • List yourself in business directories or the Yellow Pages
    • Research sites your clients are visiting and buy advertising there
    • Advertise in online directories
    • Take out an ad out in a local newspaper
    • Participate in a trade show
    • Holidays are your friend! Send a clever holiday greeting to clients showing your work
    • Promote a free first consulation service
    • Have a gimmick that makes you stand out
    • Give something away for free
    • Place an advert in an industry newsletter
    • Offer branded pens and paper at industry events

    Be an Industry Expert

    • Pitch an article to an industry publication
    • Pitch a story to a blog or resource website
    • Offer to speak at industry and networking events
    • Start a blog and publicize it
    • Submit tutorials or how-to’s to websites
    • Get on the radio
    • Write an eBook or Report for your target market and promote it online
    • Enter your work into competitions and awards… and win

    Use the Media

    • Issue a press release about a story related to your services and try and get it into a local newspaper or magazine
    • Pull a publicity friendly stunt (think Richard Branson)
    • Run a contest which ties into your services

    Job Boards

    • Keep an eye on online job boards
    • Check out Craigs List for you city
    • Keep an eye on offline job boards
    • Pin up a little advert on boards in your local area or community

    Create Value

    • Find out how you could improve a company’s business and profits and cold call them with your pitch
    • Mail promo postcards to potential clients
    • Mail fun promotional items to potential clients (calendars, toys, posters etc)

    Help Leads Find You

    • Search-optimize your website and get Google traffic
    • Have a follow up conversation with all potential leads
    • Make sure you’re listed in the Yellow Pages and White Pages business setion

    Link-Up with Local Businesses

    • Contact your local internet service provider or printing house and offer them a commission if they refer work
    • Establish contacts in larger agencies that can refer their run-off work
    • Keep in touch with freelancers that will offer clients a complementary service to yours and throw each other work
    • Create a local business directory and use it to get to know other business owners who might later need your services
    • Cross promote with other businesses
    • Ask if you can put your business cards or brochure in local stores
    • Rent office space shared with other businesses or freelancers

     

    Ten Things You Should Know Before Purchasing Life Insurance

    Braxton Tulin - Sunday, May 01, 2011

    1. Review Your Insurance Needs

    Talk to an insurance agent, he or she can help you evaluate your insurance needs and give you information about available policies.

    2. Decide How Much Coverage You Need

    How much of the family income do you provide? Does anyone else depend on you financially? How will your family pay final expenses and repay debts after your death? Based on the answers to these questions, decide how much coverage you need, for how long and what you can afford to pay. You want to make sure that you buy enough life insurance to cover the financial effects of an unexpected or untimely death.

    3. Assess Your Current Life Insurance Policy

    If you already have a life insurance policy, do not cancel it until you have received the new one. You then have a minimum period to review your new policy and decide if it is what you want. Keep in mind that you may not have to cancel your current policy. You may be able to change your policy to get the coverage or benefits you want now.

    4. Compare The Different Kinds of Insurance Policies

    There are two basic types of life insurance: term insurance and cash value insurance. Term insurance generally has lower premiums in the early years, but does not build up cash values that you can use in the future. Cash Value life insurance may be one of several types: whole life, universal life and variable life. Your choice should be based on your needs now and in the future and what you can afford.

    5. Be Sure You Can Afford the Premium Payments

    Before purchasing a life insurance policy, be sure that you can handle the premium payments. Can you afford the initial premium? If the premium increases later, will you still be able to afford it?

    6. Have an Insurance Agent Help You Evaluate the Future of Your Policy

    How quickly does the cash value grow? Some policies have low cash values in the early years that build quickly later on. Other policies have a more level cash value build-up. Ask your agent for a year-to-year display of values and benefits.

    7. Keep Your Current Policy

    It is important that you do not drop one policy and buy another without a thorough study of the new policy and the one you have now. Replacing your insurance policy may be costly.

    8. Understand Renewal Policies

    You can renew most term insurance policies for one or more terms even if your health has changed. Each time you renew the policy for a new term, premiums may be higher. Ask what the premiums will be if you continue to renew the policy. Also ask if you will lose the right to renew the policy at a certain age.

    9. Read Your Policy Carefully

    Do premiums or benefits vary from year to year? How much do the benefits build up in the policy? What part of the premiums or benefits is not guaranteed? What is the effect of interest on money paid and received at different times on the policy? These are all questions that you should be able to answer by reading your policy thoroughly. Your agent can help you understand things that are unclear.

    10. Review Your Life Insurance Program Every Few Years

    How will inflation affect your future needs? Do you need more insurance when your family size increases? Review your policy with your agent every few years to keep up with changes in your income and needs.

    This alert is produced by the National Association of Insurance Commissioners, a voluntary organization of the chief insurance regulatory officials of the 50 states, the District of Columbia and five U.S. territories. The overriding objectives of state regulators are to protect consumers and help maintain the financial stability of the insurance industry.

    'RyanCare' won't work with out ObamaCare

    Braxton Tulin - Saturday, April 30, 2011


    Say what you want about Rep. Paul Ryan's plan to revamp Medicare, the man has akeen sense of irony.
    As part of a Republican spending proposal for 2012 and beyond, the House BudgetCommittee chairman wants to scrap Medicare as we know it and have seniors buyprivate insurance, beginning with new retirees in 2022.

    This comes after two years of Republicans pillorying Democrats for seeking Medicare cuts of much smaller scale. But that's just politics. The real irony isthis: The plan won't work unless joined with something much like the 2010 healthcare law Republicans want to repeal. That law, sometimes called ObamaCare bycritics, creates regulated insurance markets with a variety of inducements,subsidies and requirements, to help  the 51 million people who can't afford, orcan't get, coverage.

    The GOP plan (let's call it RyanCare just to balance the scales), would treatseniors the same way, starting with people currently younger than 55 when theyreach Medicare age. Unlike older people, who would continue to be under theprotective umbrella of government coverage, they would be given a governmentsubsidy to buy coverage in private markets, posing the question of whichcompanies would want to insure them.

    As things stand, the answer is few, if any. Before the creation of Medicare in1965, the insurance industry wanted little to do with seniors. They are thecostliest segment of society to insure, accounting for 33% of medicalexpenditures but only 12% of the population. Though private companies are nowinsuring some seniors through a program called Medicare Advantage, this worksonly because it is subsidized by taxpayers over and above regular Medicare, andbecause companies cherry-pick the healthiest customers.

    To take on the entire senior market, insurers would need considerableinducements. And seniors would reasonably demand competitive markets, multiple options, and some level of government oversight to make sure that they are beingtreated fairly.

    For starters, RyanCare (which is only in a skeletal form now) would need thetypes of exchanges set up by ObamaCare. To some degree, Ryan acknowledges this. But he carefully chooses to compare his exchanges not to those in ObamaCare, butto those used by federal employees, a dubious comparison because federalemployees are extremely attractive to insurers as they tend to be healthy,well-educated and stably employed. Regardless, exchanges are mainly a place forpeople to pick conveniently among certified plans.

    Beyond that relatively simple issue, it is far from clear whether a poolconsisting solely of seniors (with their high costs and fixed incomes) would beviable. ObamaCare would put all private buyers in a single pool in 2014. Addingseniors to that pool would be less challenging than creating a seniors-onlypool. The law allows insurance companies to create different price bandsdepending on age, though with limits that still benefit the older population.

    Then there is that little issue of an individual mandate, the one that Republicans are challenging in court. If seniors are to have a right to buyprivate insurance regardless of pre-existing conditions, insurers wouldnaturally demand such a mandate. They won't cover a population where people canwait until they get cancer or diabetes to buy coverage. That's not how insuranceworks. It's about sharing risk.
    Alternatively, the Ryan plan could leave seniors with no right, or a limitedright, such as a one-time chance at retirement age.

    In either case, a very significant number of seniors would be left without protection. It's one thing to bash the individual mandate as a way to rally theopposition against the opposing party's agenda. It's another to do so whileselling a major new program of your own imbued with the troubling consequencesif it lacks the requirement.

    The individual mandate was originally the work of conservative thinkers at the Heritage Foundation and other institutions. The same goes for the exchanges.Until the past few years, the individual mandate was championed by Republicanlawmakers as a cornerstone of creating private insurance markets (whilecandidate Barack Obama was skeptical of it). If Republicans really want tocreate private markets for seniors, there is a good chance the two sides willhave to switch sides again.

    We point out these ironies in hope (probably vain) that each party would insteadhave an epiphany on health care. For Republicans, we would hope that they getbeyond the imbecilic politics of trying to repeal ObamaCare, and focus on whatin it needs to be modified, improved, or scaled back. While the law is arguablytoo generous and too bureaucratic in some areas, its core purpose of creatingprivate markets is highly useful, not only to covering the uninsured but also asa platform for future reforms. In addition to working with Ryan's Medicare proposal, it could be matched up with an intriguing proposal he left out of hislatest plan that would encourage workers to get their insurance independently oftheir employers.

    As for Democrats, we would hope that they begin to acknowledge the obvious: thatexploding costs for Medicare (and health care more generally) need to beconstrained in ways that ObamaCare does not even begin to touch. The public willnot like any of these, no matter which party produces them. They're all choicesbetween paying more or getting less.

    Until these things happen, we can at least be amused by the absurdity ofcontemporary politics.

    Copyright 2011 Gannett Company, Inc.